Our policies

Arrival and departure days

The first day will be charged as a full day regardless of your chosen check-in-time as we need to have the kennel prepared for your pet(s).

The last day will be charged half if booked out by 10.00 AM – full day after 10.00  AM.

Discount for long term stay

Long term booking – 30 days and over – will get 10% discount off the total boarding price, exclusive walks, Holiday Peak Fee, bathing and grooming.

Not applicable during school & public holidays.

Deposit

Long-term bookings and bookings made for the period between the 20th of December and the 31st of January will receive a confirmation form and have to be confirmed with a non-refundable deposit of 50% of the total amount within 7 working days or the booking will be revoked.

The remaining balance can be paid when collecting your pet(s).

Out of Hours Fee

Payment options

We welcome your payment by EFTPOS, cash or online banking.

Our Bank details: Four Foot Lodge, NBS Motueka, 03-1354-0221585-00
Reference: Pet’s name please